SHIPPING + RETURNS



SHIPPING

Orders are shipped out within 1-5 business days. Orders placed after 12PM CST will be processed the following business day.  We do not ship on weekends or USPS holidays. Delivery is Monday – Saturday, excluding holidays.

ALL SHIPPING CHARGES ARE NON-REFUNDABLE.

Free USPS First Class Shipping on all U.S. orders.

USPS First Class Shipping: Delivery time is approximately 1 - 3 business days from the date the order is shipped.

USPS Priority Shipping: Delivery time is approximately 1 - 3 business days from the date the order is shipped.

Please contact us at info@hydez.com with any questions.

INTERNATIONAL

USPS Priority Mail International: Delivery time is approximately 6 – 10 business days from the date the order is shipped.

USPS First Class International: Delivery time is approximately 7 – 21 days business days from the date the order is shipped.

DHL Express: Delivery time is approximately 1 - 6 business days business days from the date the order is shipped.

International shipping costs will be calculated at checkout based upon your country and the method of shipping selected.  International orders may be subject to additional shipping charges based on taxes, tariffs and duties put into place by that country.  All fees are to be paid for by the customer at the time of delivery and are the sole responsibility of the customer. Return shipping costs on international orders are the customer’s responsibility.

RETURNS

We offer returns for orders within 10 days of receiving your order.  Please contact us at returns@hydez.com to process your return.  

Due to hygiene reasons, earrings cannot be returned. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.  To complete your return, we require a receipt or proof of purchase.  We will not be able to refund the shipping costs for items received.  Return shipping fees and insurance is the responsibility of the customer.