FREE U.S. SHIPPING ON ORDERS OVER $100

SHIPPING + RETURNS

SHIPPING

Orders are shipped out within 1-5 business days. Orders placed after 12PM CST will be processed the following business day.  We do not ship on weekends or USPS holidays. Delivery is Monday – Saturday, excluding holidays.

ALL SHIPPING CHARGES ARE NON-REFUNDABLE.

Please contact us at info@hydez.com with any questions or concerns.

INTERNATIONAL

International orders may be subject to additional shipping charges based on taxes, tariffs and duties put into place by that country.  All fees are to be paid for by the customer at the time of delivery and are the sole responsibility of the customer. Return shipping costs on international orders are the customer’s responsibility.

RETURNS

We offer returns for orders within 10 days of receiving your order.  Please contact us at returns@hydez.com to process your return.  

Due to hygiene reasons, earrings cannot be returned. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.  To complete your return, we require a receipt or proof of purchase.  We will not be able to refund the shipping costs for items received.  Return shipping fees and insurance is the responsibility of the customer.